Lifecycle Service & Support for Every Machine
From commissioning to the last overhaul, local dealers, original parts and factory-trained technicians keep your equipment productive across the whole machine life, not just the warranty window.
Support Close to Every Site
Lifecycle Support
Every service step - commissioning, scheduled maintenance, warranty work and field repair - is executed by regional teams and authorised dealers familiar with local operating conditions.
Global Service Network
Manufacturing bases, regional centres, service sites and local dealers form a five-layer network reaching 180+ countries.
Genuine Spare Parts
912 parts warehouses outside China stock fast-moving consumables and wear parts to shorten lead times and reduce downtime.
Field Repair & Maintenance
900+ service sites deliver on-site repair, scheduled maintenance and warranty support near your operation.
Operator & Technician Training
Training programs help your teams operate machines safely, efficiently and at low cost through their working life.
Warranty & After-Sales
Warranty terms are defined per machine in your sales contract, supported by a documented claim and repair process.
MySANY & Remote Support
Customers reach SANY through their local dealer, the MySANY mobile app or the global service contact lines.
Explore Support
Global Network
Bases, warehouses, dealers
Warranty
Coverage and claim process
FAQ
Procurement, logistics, payment
Genuine Parts
912 overseas warehouses
Used Equipment
Inspected, certified machines
Equipment Rental
Flexible daily to project terms
Financing
Installments, lease, rent-to-buy
Training
Operators, maintenance, safety
Need service for your machine?
Tell us your location, machine model and issue — we will connect you with the nearest dealer or service site.